FAQ

FAQ

1. where is fame garments from ?


we are from Humen Town,Dongguan city, Guangdong Province,China.we are in South of China,near HongKong, one of biggest garments manufacturing bases in China,we have a branch office in Guangzhou now.We can  accept small orders and  big orders.we can produce 30,000 pieces each month.


2. why we need MOQ?


As a factory,we provide custom service for different styles of clothes,we dont sell cloth and fabric,but we are near the fabric market,we can source different styles of fabric according to clients requirements quickly and customize what they like.the important question is, the fabric suppliers dont want to cut the fabric to sell often except for samples,they would like to sell the fabric rolls of them,

So when you want to cut the fabric for making samples,they charge a little high price.for example, knitted fabric,for hoodies and sweatpants,one roll of fabric can produce 30-50 pieces,for T-shirts, one roll of fabric can produce at least 80-100 pieces,for denim fabric, one roll of fabric can produce 70-80 pieces of jeans,60-70 pieces of denim jackets,etc. so this is one reason why we need MOQ. The second key reason is,when clients customize clothes, they always want to customize different crafts on the clothes,if such low MOQ with no craft or less craft, it is more easy to operate for factories,but if this low MOQ with many crafts,like printing ,embroidery,acid wash,puff printing and so on, for the related factories, they will be big trouble for them.they have to spend much energy ,much labor cost and very high cost to make these crafts but cannot make money,they will hate to do that or reject to do that,so MOQ is win-win situation,finally it will help clients to get good results.


3. whats turnaround time for samples?


it depends on the samples are easy or complicated to make,for easy samples,we can finish them in one week,for complicated samples, we need 10 or 15 days to make them.


4. whats the shipping time for samples?


it usually takes three to six days to worldwide by DHL,UPS,FEDEX etc.


5. how long it will spend for the bulk order?


 for simple styles t-shirts, 7-10 days is ok, but we usually need 15-25 days for production.


6. do you support samples before bulk order?


Certainly,samples can test the quality and services from suppliers,this is very important step to avoid many mistakes from bulk order.so we support one sample to make.


7. can you customize other clothes except the styles on your website?


yes, we can,we specialize in custom service,such as womens clothes,childrens clothes,knit wear.


8. can you customize my logo,zipper,button woven tags and labels, hang tags ,poly bags etc. ?


Yes,we can , we charge extra cost for these accessories.but for custom zippers,custom buttons,custom woven tags and labels,hang tags,custom poly bags,because of these accessories are very cheap but we have to customize for you,then the accessory factories have to customize the mold by machine,if they only produce a few pieces of samples,it will be a big waste of time,cost,material etc.so we advise to make all the accessories for bulk order,it can help you save money and time.


9. for new and start-up brand ,big factory is the best choice to be your supplier?

if you are in this situation,we advise not to choose the big factories as your supplier.because big factories always have high MOQ and the unit price will be higher (different cost to operate big factories),and your small order is very possible to be treated as not very important order,so every step you have to wait,meanwhile,as a big factory, every step is programmed,it is not flexible,so the production time for samples and bulk order may be more longer than small factories.


10. whats the custom process like ?


first clients show their mock up or tech pack or product parameters of different styles of clothes, as a supplier, we can talk the details and confirm something,such as the sample cost and sample turnaround time,then you can pay for the samples,


second, sales person will sort out all information about your order and print it by paper and give to purchasing manager,


third,purchasing manager will buy the related fabric or accessories for your order,the fabric for samples are not always can be bought on that day, sometimes they are not in the stock,or it needs to be customized,or not easy to find it, at this moment,we have to wait two or three days or more days. 


forth,when the fabric for samples came back to our factory,the pattern designer will design the pattern according to your  order and fabric,


After finishing the design for the pattern,pattern designer will print the pattern on the paper,then cutting down the paper for your samples,with the fabric together,at this moment, pattern maker will read the paper order and cut the fabric which is bought from the market,and put the paper order and cut-parts together,strapping them to avoid missing.


 fifth,the merchandiser gives the paper order with the cut-parts to craft factories, cooperating with different craft factories,like printing factories,embroidery factories,rhinestone factories,button and zipper factories(some clients insist in customizing buttons or zippers),the merchandiser(he or she must be professional about different kinds of crafts and understand the requirements on the paper order,and tell or remind or confirm the details with these factories,in order to no mistake.so these factories need time to make these craft,it will spend two or four days to finish them,then they will take the fabric with craft back to our factory.


sixth,the pattern maker reads the paper order again and does the important part--sewing all cut-parts together. If the sample is easy to sew,like t-shirt,he or she will spend two or three hours to finish,at last,the complete sample is finished and can be showed to clients. In addition,your samples need acid wash,stone wash,or other washes,it will have additional steps to finish the samples.